At jiliebo, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data jiliebo collects, why we collect it, how we use it, and the rights you have over your own information.
Last updated: May 2026 | Republic of the Philippines | English
Six core principles that guide how jiliebo handles your personal data
jiliebo uses industry-standard SSL encryption, secure data storage, and strict access controls to protect your personal and financial information from unauthorized access, disclosure, or misuse at all times.
jiliebo does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the jiliebo platform, process transactions, and improve your gaming experience.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jiliebo. We honor these rights promptly and without unnecessary barriers.
jiliebo collects only the personal data that is necessary to provide our services, comply with legal obligations, and keep your account secure. We do not collect data beyond what is required for these legitimate purposes.
This Privacy Policy is written in plain, accessible English so every Filipino player can understand exactly how their data is handled. No hidden clauses, no confusing legal jargon designed to obscure what jiliebo actually does with your information.
jiliebo's data practices comply with the Philippine Data Privacy Act of 2012, National Privacy Commission (NPC) guidelines, and applicable PAGCOR regulatory requirements. Your data is handled lawfully, fairly, and with accountability.
This Privacy Policy ("Policy") describes how jiliebo ("jiliebo," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the jiliebo online gaming platform at jiliebo.com (the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
jiliebo is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players, and that trust begins with being completely transparent about how personal information is handled. This Policy applies to all personal data collected through the jiliebo website, mobile application, customer support channels, and any other touchpoints through which you interact with jiliebo. It applies to all registered Players, prospective Players who browse the Platform, and individuals who contact jiliebo for support or information.
jiliebo is the data controller responsible for the personal data collected through the Platform. As data controller, jiliebo determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws. jiliebo has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection regulations. You may contact the DPO through the contact details provided in Section 15 of this Policy.
jiliebo collects the following categories of personal data:
jiliebo collects personal data through the following means:
jiliebo uses your personal data for the following purposes:
jiliebo processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jiliebo does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purposes:
All third-party service providers engaged by jiliebo are required to process personal data only in accordance with jiliebo's instructions and applicable data protection laws, and to implement appropriate security measures.
jiliebo uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
jiliebo retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention principles:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiliebo's data disposal procedures.
jiliebo implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, jiliebo will notify the National Privacy Commission and affected Players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliebo:
To exercise any of these rights, please contact jiliebo's Data Protection Officer using the contact details in Section 15. jiliebo will respond to all verified data subject requests within fifteen (15) business days of receipt.
The jiliebo Platform is strictly intended for individuals aged 21 years and above. jiliebo does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process. If jiliebo becomes aware that personal data has been collected from an individual under 21, such data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on the jiliebo Platform, please contact us immediately at the details provided in Section 15.
jiliebo's primary operations and data storage are based in the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines, including KYC verification providers and technology infrastructure partners. Where such transfers occur, jiliebo ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with NPC requirements. jiliebo will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.
jiliebo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or regulatory guidance. When material changes are made, jiliebo will notify registered Players via the mobile number or email address associated with their account, or by posting a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this Policy. Your continued use of the jiliebo Platform following notification of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how jiliebo protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or jiliebo's data protection practices, please contact our Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have not been respected. For general support inquiries, please contact [email protected].
This Privacy Policy was last updated in May 2026 and is effective immediately for all jiliebo Platform users. For the full terms governing your use of jiliebo, please also review our Terms & Conditions.
Your data is safe, your privacy is protected, and your gaming experience is backed by jiliebo's commitment to transparency and security. Join Filipino players who trust jiliebo every day.
21+ only · Play responsibly · Data protected under RA 10173